Refund Policy

We want you to be confident in your membership. That's why we offer a 30-day money-back guarantee.

If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date. After the 30-day period, your membership continues for the remainder of the 12-month term.

Refunds are processed by our payment provider, Paddle. To request a refund, please visit paddle.net and follow the instructions, or contact our support team at charlotte@holistichrservices.co.uk and we will help you raise the request with Paddle.

Once your refund request is approved by Paddle, the refund is returned to your original payment method. The time it takes to appear in your account depends on your bank or card issuer.

If you have received a refund and wish to rejoin, you are welcome to start a new membership at any time.

Your membership is a 12-month term. If you decide not to renew at the end of your membership, please give us three months' notice before the renewal date. For full details, please see our Terms & Conditions.

If you have any questions about refunds, please contact us at charlotte@holistichrservices.co.uk.