Comparing HR providers

A Citation alternative built for businesses with 1–10 employees

Citation is a strong provider — for larger businesses. But if you're running a team of one to ten, you're paying for a service designed for companies ten times your size. The Employer Support Hub is the alternative: a named CIPD-qualified consultant, fair pricing, and no long lock-in contracts.

How we're different from Citation

CCitation

  • Built for larger organisations with many employees
  • Long contracts with minimum terms
  • Different adviser each time you call
  • Pricing scaled for bigger budgets
  • Reactive advice — you call when something goes wrong

ESHThe Employer Support Hub

  • Designed specifically for businesses with 1–10 employees
  • 12-month membership with no complicated notice periods
  • A named consultant who knows your business and your team
  • Transparent pricing from £149/month with no hidden costs
  • Proactive support — we help prevent issues before they arise

Why businesses switch from Citation

The most common reason employers give for switching is simple: they never speak to the same person twice. When you're dealing with a sensitive grievance or a difficult redundancy, you want an adviser who already knows your business — not someone reading your file for the first time.

The second reason is value. Citation's pricing model works for companies with 20+ employees. For a team of three or five, you're often paying for capacity and features you'll never use. Our memberships start at £149/month and include everything a small employer actually needs: a named consultant, HR software, compliant documentation, employee benefits, and 12 hours of proactive support time per year.

The third reason is freedom. Long contracts with complicated notice periods make it hard to leave, even when you're not getting value. We'd rather earn your loyalty through exceptional service.

Everything included, no add-ons

A named CIPD-qualified HR consultant
HR software (Breathe HR included)
Compliant contracts and policies
Employee benefits and wellbeing (Paycare)
e-Learning and compliance training
12 hours of support time per year
6-month rollover on unused time
An AI HR companion for instant answers
Document templates and e-signatures

Ready for an HR partner built around your business?

Switch from Citation to a membership designed for 1–10 employees. No long contracts. No call centre. Just a named consultant who knows your team.