Your own HR consultant — not a different voice every time you call
When you need HR advice for your small business, you shouldn't have to explain who you are and what your team looks like every single time. With The Employer Support Hub, you get a named CIPD-qualified HR consultant who knows your business from day one — someone you can pick up the phone to whenever you need them.
What a named HR consultant actually means
CIPD-qualified, 10–30 years experience
Every consultant is a CIPD-qualified professional with at least a decade of UK HR experience — from recruitment and redundancies to TUPE and employment tribunals.
Direct access when you need it
No ticketing system, no queue. You call your consultant directly. They know your business, your contracts, and your history — so you get answers, not a repeat of your story.
Proactive, not just reactive
Your consultant doesn't wait for something to go wrong. They'll flag changes in employment law, review your policies, and suggest improvements before issues arise.
Continuity across every matter
Whether it's a disciplinary, a grievance, or a recruitment question, the same person handles it all. That continuity is something large providers simply can't offer.
Why a named consultant matters for a small business
Large HR providers assign whichever adviser is available. That works fine if you're a 200-person company with an internal HR team to brief the adviser. But if you're a five-person business dealing with a difficult grievance, repeating the backstory to a stranger every time you call is exhausting — and risky. Details get lost. Advice becomes generic.
A named consultant changes that. They know your contracts, your team dynamics, and the conversations you've already had. When you call about a tricky performance issue, they remember what you discussed last month. That continuity means better advice, faster — and it's the single biggest reason employers switch to us from national providers.
- The same consultant from onboarding to exit
- They know your contracts, policies, and team
- No call centre, no ticketing, no repeating yourself
- 12 hours of support time included each year
- Unused time rolls over for 6 months
Get a named HR consultant for your business
From £149/month with everything included. A CIPD-qualified consultant who knows your business — not a different voice every time you call.